How to Get Support
If you need help with Life Check (including Life Check – Premium Silver) or any other Medi-QR product, please contact our support team using the email below.
Support Email
Typical response time: 1–2 business days.
Include This Information (Helps Us Respond Faster)
- App name and version (for example: Life Check – Premium Silver v1.0)
- Your device model (iPhone/iPad) and iOS/iPadOS version
- A short description of what happened, and what you expected to happen
Important Safety Information
Life Check is not a medical device and is not an emergency service. If you are experiencing an emergency, please call 911 (or your local emergency number) immediately.